0800 0608611

Platinum

Platinum

Platinum van warranty

For vehicles up to 7 years old and 70,000 miles at the start date.

As one of the UK’s best warranties, Platinum van warranty cover includes so many parts – around 6,000 in fact – that it’s just impossible to list them all! Almost all of your vehicle’s parts are covered against mechanical breakdown and electrical or electronic failure. Wear and tear is also included on all covered parts until your vehicle reaches 100,000 miles. At this point, the wear and tear element ceases but everything else remains the same.

Your warranty covers:

  • NAir conditioning
  • NBattery (exc. EVs and hybrids) for first 6 months of cover
  • NBraking system
  • NCamshaft timing belt / chains
  • NCasings
  • NClutch
  • NCoil springs and shock absorbers (replaced in pairs)
  • NCooling system
  • NDiagnosis costs
  • NDPF / catalytic converter
  • NDrive system
  • NElectrical and electronic parts
  • NEngine
  • NFlywheel
  • NFuel system
  • NGearbox and transmission
  • NHybrid and electric vehicle power generation & transmission parts
  • NIgnition system
  • NOil seals and gaskets
  • NOriginal in-car entertainment, infotainment and telephone up to £500 inc. VAT
  • NRemote key fobs or key cards up to £250 inc. VAT
  • NSteering system
  • NSupercharger
  • NSuspension
  • NTurbocharger
  • NWheel hubs and bearings
  • NWorking materials as part of a valid claim (oils, antifreeze, fluids, oil filter changes, gaskets & seals)

Got a question about our Platinum plan? Call us free on 0800 060 8611.

Your warranty covers:

  • Air conditioning
  • Battery (exc. EVs and hybrids) for first 6 months of cover
  • Braking system
  • Camshaft timing belt / chains
  • Casings
  • Clutch
  • Coil springs and shock absorbers (replaced in pairs)
  • Cooling system
  • Diagnosis costs
  • DPF / catalytic converter
  • Drive system
  • Electrical and electronic parts
  • Engine
  • Flywheel
  • Fuel system
  • Gearbox and transmission
  • Hybrid and electric vehicle power generation and transmission parts
  • Ignition system
  • Oil seals and gaskets
  • Original in-car entertainment, infotainment and telephone
  • Remote key fobs or key cards up to £250 inc. VAT
  • Steering system
  • Supercharger
  • Suspension
  • Turbocharger
  • Wear and tear up to 100,000 miles
  • Wheel hubs and bearings
  • Working materials as part of a valid claim (oils, antifreeze, fluids, oil filter changes, gaskets & seals)

What's included?

  • Thousands of parts and faults covered
  • Nationwide garage network
  • 48 hour claim payments
  • Unlimited claims and no excess
  • Basic UK breakdown cover

What's included?

  • Thousands of parts and faults covered
  • Nationwide garage network
  • 48 hour claim payments
  • Unlimited claims and no excess
  • Basic UK breakdown cover

Warranty questions

 

What does my van warranty cover?

Your Freedom Warranties van warranty covers you for a huge range of parts and the labour times involved to repair or replace them.

Platinum and Gold both cover around 6,000 mechanical, electrical and electronic components including many that are normally excluded by other warranty companies. Silver covers a range of listed items and is designed with the older or higher mileage vehicle in mind. Explore the different plan types above for more information. 

What does it NOT cover?

Naturally there are some parts and faults that we just can’t cover such as bodywork, trim, general maintenance and service items.

Our Platinum and Gold plans are so advanced that it’s almost impossible to list every covered item, therefore you’ll only find the exclusions. Anything not listed under exclusions is covered.

Silver only lists the covered items so anything not shown is specifically excluded.

How many claims can I make?

You can make unlimited claims with each one up to your chosen claim limit, up to the current market value of the vehicle at the time of claim. All claims include the cost of parts, labour and VAT.

How do I make a claim?

Before you have any work carried out, you must contact our claims team on 0800 060 8611 or email us. We’ll need to provide an authorisation code to the garage for the repairs to be done.

The full claims process can be found here.

Note: We won’t be able to pay for any repairs that are carried out without our authorisation.

How do I take out a Freedom Warranties warranty?

You’ll need to purchase a used van or light commercial vehicle from one of our approved dealerships to receive or be offered a Freedom Warranties van warranty. If you’d like to know who your nearest dealers are, please contact us.

In most cases, your plan can then be upgraded, extended or renewed.

What is a used van warranty?

A used van warranty or used light commercial vehicle (LCV) warranty is a written guarantee covering a list of mechanical, electrical and electronic parts against sudden failure. It’s designed to pay for some or all of the costs involved with repairing or replacing those parts within a certain time frame.

Modern vehicles contain thousands of complex moving components. When something goes wrong, it can result in escalating repair bills. A Freedom Warranties warranty could save you thousands of pounds in repair costs.

Why is my warranty different to the above?

Some of our dealers offer customised products, so you may find that your cover has some differences to our standard range. If you’d like to discuss the cover you’ve been offered, please get in touch with us or speak to your dealer. 

Do I need to use your garages?

In most cases, you’ll be able to choose whether you use our van repairer network or your own garage. We work directly with hundreds of garages across the UK, which also means that we settle claims with them directly.

If you use your own, please bear in mind that we have a set labour rate so any excess labour charges over and above this will be your responsibility. The garage also may want you to settle the bill first, in which case we’ll reimburse you once we’ve received the repair invoice and any documents requested.

Depending on the nature of the claim, your vehicle may need to be seen by a specialist. We also work directly with a number of repairers that specialise in systems such as turbos, gearboxes, engines, drive lines, ECUs and power steering.

The Gatehouse
Gatehouse Way
Aylesbury, Bucks, HP19 8DB

Tel: 0800 060 8611
Email: hello@freedomwarranty.co.uk

Registered number: 14493750

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