0800 0608611

Van warranty

Van warranty

Van warranty

Move over expensive van repair bills, hello brilliant warranty cover! A Freedom Warranties used LCV or van warranty gives you outstanding protection from unexpected part failures and the labour costs to repair or replace them.  Available for all light commercial vehicles up to 3.5 tonnes and with a choice of durations and claim limits to choose from, we’ve got the perfect van warranty for you. Contact us or speak to your dealer for more information. 

Warranty covers

PLATINUM

For vans up to 7 years and 40,000 miles at start date.

GOLD

For motorcycles up to 10 years and 100,000 miles at start date.

SILVER

Suitable for the older or higher mileage motorcycle.

Need to make a claim? Visit our claims page here.

What's included?

Your van warranty includes:

  • Thousands of parts and faults covered
  • Nationwide garage network
  • Claims paid in 48 hours
  • Basic UK breakdown cover
  • Up to £50 per day van or car hire

Warranty questions

 

What does my van warranty cover?

Your Freedom Warranties van warranty covers you for a huge range of parts and the labour times involved to repair or replace them.

Platinum and Gold both cover around 6,000 mechanical, electrical and electronic components including many that are normally excluded by other warranty companies. Silver covers a range of listed items and is designed with the older or higher mileage vehicle in mind. Explore the different plan types above for more information. 

What does it NOT cover?

Naturally there are some parts and faults that we just can’t cover such as bodywork, trim, general maintenance and service items.

Our Platinum and Gold plans are so advanced that it’s almost impossible to list every covered item, therefore you’ll only find the exclusions. Anything not listed under exclusions is covered.

Silver only lists the covered items so anything not shown is specifically excluded.

How many claims can I make?

You can make unlimited claims with each one up to your chosen claim limit, up to the current market value of the vehicle at the time of claim. All claims include the cost of parts, labour and VAT.

How do I make a claim?

Before you have any work carried out, you must contact our claims team on 0800 060 8611 or email us. We’ll need to provide an authorisation code to the garage for the repairs to be done.

The full claims process can be found here.

Note: We won’t be able to pay for any repairs that are carried out without our authorisation.

How do I take out a Freedom Warranties warranty?

You’ll need to purchase a used van or light commercial vehicle from one of our approved dealerships to receive or be offered a Freedom Warranties van warranty. If you’d like to know who your nearest dealers are, please contact us.

In most cases, your plan can then be upgraded, extended or renewed.

What is a used van warranty?

A used van warranty or used light commercial vehicle (LCV) warranty is a written guarantee covering a list of mechanical, electrical and electronic parts against sudden failure. It’s designed to pay for some or all of the costs involved with repairing or replacing those parts within a certain time frame.

Modern vehicles contain thousands of complex moving components. When something goes wrong, it can result in escalating repair bills. A Freedom Warranties warranty could save you thousands of pounds in repair costs.

Why is my warranty different to the above?

Some of our dealers offer customised products, so you may find that your cover has some differences to our standard range. If you’d like to discuss the cover you’ve been offered, please get in touch with us or speak to your dealer. 

Do I need to use your garages?

In most cases, you’ll be able to choose whether you use our van repairer network or your own garage. We work directly with hundreds of garages across the UK, which also means that we settle claims with them directly.

If you use your own, please bear in mind that we have a set labour rate so any excess labour charges over and above this will be your responsibility. The garage also may want you to settle the bill first, in which case we’ll reimburse you once we’ve received the repair invoice and any documents requested.

Depending on the nature of the claim, your vehicle may need to be seen by a specialist. We also work directly with a number of repairers that specialise in systems such as turbos, gearboxes, engines, drive lines, ECUs and power steering. 

Need to make a claim? Visit our claims page here.

The Gatehouse
Gatehouse Way
Aylesbury, Bucks, HP19 8DB

Tel: 0800 060 8611
Email: hello@freedomwarranty.co.uk

Registered number: 14493750

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